Privacy Policy

HECHANG Optical operates the hechangoptical.com website, which provides the SERVICE. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal Information if anyone decided to use our service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with except as described in this Privacy Policy.

Information Collection and Use

Whether you are downloading our catalogue, filling a lead form or booking a design appointment with one of our third-party retailers, we will ask you for the following information:

your name

your telephone number

your email address

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. For more information on IP addresses, read our Cookie Policy. We may also collect sensitive personal information, where reasonably required, to ensure we comply with our legal requirements. We may collect and process the following personal data about you: Information that you provide to us by filling in forms on our website In the course of supplying our goods to you If you contact us, we may keep a record of that correspondence We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them Details of your visits to our websites including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service

Providers We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services;

To assist us in analyzing how our Service is used.

We want to inform our Service users that we will only disclose any information you provide to us to our network of approved retailers for operational purposes, if you consent to us doing so. We will not pass on your details to other companies for marketing purposes.

Security

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Note we are advised to review the Privacy Policy of We have no control over, and assume no responsibility for the content, privacy policies, or measures of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any requests concerning your personal information or any queries with regard to these practices please contact:

By email: vicky@hechangoptical.com

By phone: +86 185 8894 9336